Identity & Access Management (IAM) Architect

University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title IAM Architect Job Profile Title Information Technology Architect Job Description Summary Information Systems & Computing (ISC) is the University of Pennsylvania’s central IT organization, providing the core network, data, voice, video, and enterprise application infrastructure and services upon which Penn’s numerous Schools and Centers build their unique tools and capabilities. ISC’s 300-plus employees work closely with the University’s IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn’s IT community, faculty, staff and students in support of an environment of discovery and progress. ISC’s focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals. Learn more about us by visiting https://www.isc.upenn.edu/about on www.linkedin.com/company/penn-information-systems-computing/. The Identity and Access Management (IAM) Architect provides technical leadership for the design, evolution, integration, and support strategy of the University's Identity and Access Management (IAM) services. This position has a strong focus on multifactor authentication, authentication architecture, authorization services, federation, public key infrastructure, SSL/TLS, and related security technologies. The architect collaborates with Information Security, IAM service teams, application owners, vendors, and other ISC stakeholders to develop secure, scalable, usable, and reliable IAM capabilities. This role balances security, usability, privacy, availability, and operational requirements while providing technical direction, architectural documentation, service improvement recommendations, and guidance to technical staff. Job Description Job Responsibilities Provide technical direction and support for IAM services, including authentication, authorization, federation, MFA, PKI, SSL/TLS, and related security technologies. Provide senior technical support for multifactor authentication services, including policy design, enrollment and recovery patterns, support strategy, assurance levels, usability, and security improvement initiatives. Design and review complex IAM solutions and integration patterns using standards such as SAML, OAuth, OIDC, certificate-based trust, RBAC, ABAC, and related access management models. Partner with Information Security, IAM operations, application owners, vendors, and campus stakeholders to assess requirements, evaluate risk, and recommend secure and supportable IAM approaches. Establishes and follows architectural standards, design patterns, documentation, and operational best practices to improve IAM reliability, repeatability, transparency, and security. Evaluate emerging IAM and authentication technologies, including passwordless authentication, WebAuthn/FIDO2, CIAM patterns, adaptive or risk-based authentication, and MFA service enhancements. Provide escalation support, mentoring, and technical guidance to engineers and support teams; participate in planning for incidents, service changes, and scheduled maintenance as needed. Other duties and responsibilities as assigned. Qualifications Bachelor's degree and 4 to 6 years of experience or equivalent combination of education and experience is required. Previous experience in the following areas: identity and access management, information security, systems architecture, and/or a related technical field. Experience should include architectural design or senior technical leadership for IAM or security services; strong knowledge of multifactor authentication, authentication and authorization models, federation standards, PKI, SSL/TLS, and secure systems design; and the ability to communicate complex technical decisions to technical and non-technical stakeholders. The successful candidate must be able to operate independently, manage ambiguity, guide others through complex technical problems, and balance security, usability, availability, and operational support needs. Job Location - City, State Philadelphia, Pennsylvania Department / School Information Systems and Computing