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IT Specialist (Quality Assurance/Tester) - Direct Hire

Social Security Administration
ComplianceOn-siteFull-timeMultiple Locations$89508 - $116362 Per Year

Social Security Administration is hiring for the job of IT Specialist (Quality Assurance/Tester) - Direct Hire, Multiple Locations (On-site). This is a Compliance job in the governance, risk, and compliance field, with a posted range of $89508 - $116362 Per Year. Review the full details below and apply directly with Social Security Administration.

Organization: Social Security AdministrationLocation: Multiple LocationsWorkplace: On-siteFocus: ComplianceSalary: $89508 - $116362 Per YearPosted: Oct 1, 2026
Social Security Administration is hiring for this Compliance job in Multiple Locations, one of the metros GRC Careers tracks for governance, risk, and compliance hiring.

Positions under this announcement are being filled using a Direct Hire Authority (DHA), open to all U.S. citizens. Selection(s) made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service and may be required to serve a new probationary period. Under the provisions of the Direct Hire Authority, Veterans Preference and the "Rule of Three" do not apply.

Qualifications: Resumes exceeding two pages in length will not be considered. Please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must provide sufficient experience and/or education, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying. To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Minimum Qualifications: Grade 12 To qualify at the GS-12 level, you must have at least 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must include all of the following: Planning, designing, and executing software quality assurance and testing activities for major IT systems, including developing comprehensive automated and manual testing strategies, creating test plans and cases, defining validation criteria, and identifying, documenting, and tracking defects using industry-standard tools. Eliciting, interpreting, and translating customer requirements for OIG systems through research, analysis, interviews, prototyping, and other engagement methods to develop test strategies and comprehensive test plans. Providing expertise in the planning, installation, testing, troubleshooting, integration, and maintenance of commercial off-the-shelf (COTS) hardware and software systems, as well as architecting, coding, deploying, and managing automated and manual testing solutions in cloud environments such as AWS or Microsoft Azure. Collaborating with developers, business analysts, and stakeholders to ensure requirements are met, issues are resolved, and complex technical information is clearly communicated-both orally and in writing-to technical and non-technical audiences, including senior management. Qualification standards and additional information for this position can be found here: Competency-Based Qualification Standard for the Information Technology Management Series, 2210

Location and market context

This job is based in Multiple Locations on-site. Local candidates benefit from being close to Social Security Administration's teams and regional hiring market. Confirm the exact in-office expectation and any relocation support with the employer.

About compliance jobs

Compliance programs turn law, regulation, and policy into controls the business can actually run. Demand is strongest where regulatory change, enforcement risk, and new technology intersect. Jobs like this one are typically evaluated against frameworks such as relevant regulatory frameworks, control libraries, and audit and monitoring practices.

How to position yourself for this compliance job

Strong candidates emphasize building and monitoring controls, regulatory mapping, policy and training, and partnering with the business to make compliance practical. In your resume and outreach, tie your experience to how Social Security Administration would apply relevant regulatory frameworks, control libraries, and audit and monitoring practices, and lead with concrete outcomes rather than duties.

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