Operations Supervisor - Risk & Compliance

Company Federal Reserve Bank of San Francisco We are the Federal Reserve Bank of San Francisco, public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S. That means we seek and appreciate new perspectives and build opportunities to learn and grow. At the SF Fed, we approach our work with integrity and a commitment to service. The Federal Reserve Bank of San Francisco is seeking an Operations Supervisor of the Phoenix Processing Center location. As the Operations Supervisor, you will lead a team focusing on operational excellence in the distribution and processing of US currency using complex, authentication, and piece sorting technology. You will be responsible for developing a team that is accountable for driving operational excellence in a fast paced and highly regulated environment. Our ideal candidate for this role is a proven operations and people leader who is an excellent communicator, sets a high bar for themself, and has a strong compliance focus. If you are someone who thrives in a leadership position and gains personal satisfaction from leading a complex business, then this is for you! Banking experience is not required. Experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments are also desired. Location: Federal Reserve Bank – Phoenix office (100% on-site) 1550 N 47th Ave Phoenix, AZ 85043 Shift Day/Time: Monday-Friday 6:30AM – 3:30PM Applicants must have flexibility with start/end times to meet operational needs. What you'll do: Supervise, assign, and direct distribution and processing activities by optimizing staff resources, inventory levels, and machine utilization strategies to meet customer deadlines while achieving internal performance metrics (quality, cost, efficiency and effectiveness). Provide input on the establishment of short and long-term goals for the team. Proactively monitor team performance to assess progress against goals. Create, communicate, and maintain quality control policies and work procedures to enable adherence to risk management requirements. Complete risk assessments to identify root causes and develop corrective action plans.