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Product Director, Localisation & AI Evals
OKX is hiring for the job of Product Director, Localisation & AI Evals, Hong Kong, Hong Kong SAR (On-site). This is an AI Governance job in the governance, risk, and compliance field. Review the full details below and apply directly with OKX.
ace-line old-record-id- ace-line old-record-id- ace-line old-record-id- ace-line old-record-id- ace-line old-record-id- ace-line old-record-id- ace-line old-record-id- ace-line old-record-id- ace-line old-record-id- ace-line old-record-id- ace-line old-record-id- ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf Who We Are
ace-line old-record-id- At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual s freedom.
ace-line old-record-id- OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
ace-line old-record-id- Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
ace-line old-record-id- ace-line old-record-id- About the Opportunity
ace-line old-record-id- ace-line old-record-id- ace-line old-record-id- OKX is going all-in on AI-native localisation. The field has long been stuck on one trade-off: you can have translation quality, or you can have scale, but not both. And the real question was never is this translation accurate?, it s can the user actually understand it and get through the flow?
ace-line old-record-id- Web3 is the hardest place to solve this. The vocabulary reinvents itself constantly, with new tech jargon, protocol names and memes appearing every week. It sits next to dense, high-stakes trading terminology, where a single mistranslated word can mislead a user or move money. And every market has its own fast-moving regulations, so the right translation is a moving target that must stay compliant across jurisdictions in real time. If you want a localisation problem that is genuinely unsolved, high ambiguity, high stakes, high velocity, this is it.
ace-line old-record-id- We re going to break the trade-off with agents. You will own the 0-1 build and launch of two things:
ace-line old-record-id- A frontier strong agentic translation system that localises every market (20+ languages) with a human-in-the-loop mechanism.
ace-line old-record-id- A self-improving strong agentic QA product that autonomously evaluates translation and end-to-end localisation quality, flags its own failures, and closes the loop.
ace-line old-record-id- This is a build-the-frontier role, not a manage-the-vendor role.
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ace-line old-record-id- ace-line old-record-id- ace-line old-record-id- This role does not require a linguistics or translation background, multilingual ability, or algorithm engineering skills. We re looking for a PM leader who can build a frontier agentic translation and QA system from 0 to 1, and make the whole organisation share responsibility for localisation quality.
ace-line old-record-id- What You’ll Be Doing strong
ace-line old-record-id- You will lead a squad of product managers and developers, and work hand-in-hand with language managers, to ship the translation and QA systems into production. You set the product direction and quality bar; your PMs and engineers build the agents, harness and evals; and the language managers ground the system in what good actually means in each market. Your job is to make these three groups operate as one team, and to make localisation quality something the whole organisation owns, not just the language team.
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ace-line old-record-id- ace-line old-record-id- Own the agentic translation system
ace-line old-record-id- Architect and ship it end to end, from 0 to 1, across all markets and 20+ languages, where models carry the work and humans set the standard and make the final call. Break the cost curve: hold quality flat while coverage scales across languages, content and release velocity, so cost stops growing linearly with the business. Make the system interoperate cleanly with OKX s existing localisation stack and content pipelines, rather than living as an island.
ace-line old-record-id- Build the agentic QA and quality automation
ace-line old-record-id- Stand up an autonomous QA agent that evaluates translation and localisation quality at scale, catching regressions before release, monitoring in production, and self-verifying every fix, using LLM-as-a-judge and eval harnesses rather than manual review. Evaluate not just accuracy and fluency but cultural fit, bias and safety, especially on regulated and financial content, where a wrong or non-compliant phrasing is a real risk. Make quality measurable: define and drive a hard quality signal, human-acceptance rate, or the edit effort needed to reach shippable quality (e.g. Translation Time-to-Edit), so quality is a metric the system optimises against, not a subjective call. And protect the funnel: conversion on key user journeys should never be adversely affected by language or localisation issues.
ace-line old-record-id- Make it self-improving
ace-line old-record-id- Drive a sustained reduction in severe and recurring production issues, every escape becomes a new guardrail, and the system gets smarter with every release.
ace-line old-record-id- What We Look For In You
ace-line old-record-id- PM leader who has taken a frontier agentic product from 0 to 1, beyond translation.
Proven ability to ship genuinely novel products at the edge of LLM capabilities, and repeat that success here.
Accountable for business outcomes and measured on business metrics, not delivery volume.
Deep hands-on experience building large-scale, frontier-LLM agentic systems from 0 to 1.
Experience with harness/orchestration layers, multi-agent workflows, and LLM-as-a-judge or automated evaluation pipelines.
Has built quality systems, automated evaluations, or release gates that enable confident autonomous-system launches.
International product experience serving users across multiple languages and regions.
ace-line old-record-id- Nice to Haves
ace-line old-record-id- ace-line old-record-id- Built an agentic system from scratch
Shipped agentic / LLM applications in production
Finance, payments or another highly regulated industry.
ace-line old-record-id- Perks and span 18pt; Benefits
ace-line old-record-id- Competitive total compensation package
ace-line old-record-id- L and D programs and Education subsidy for employees growth and development
ace-line old-record-id- Various team building programs and company events
ace-line old-record-id- Wellness and meal allowances
ace-line old-record-id- Comprehensive healthcare schemes for employees and dependants
ace-line old-record-id- More that we love to tell you along the process!
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Location and market context
This job is based in Hong Kong on-site. Local candidates benefit from being close to OKX's teams and regional hiring market. Confirm the exact in-office expectation and any relocation support with the employer.
About AI governance jobs
AI governance sits at the intersection of policy, risk, and engineering. Teams are standing up model inventories, use-case intake and review, risk classification, and control monitoring as regulation and board scrutiny of AI intensify. Jobs like this one are typically evaluated against frameworks such as NIST AI RMF, ISO/IEC 42001, the EU AI Act, and internal model-risk and privacy practices.
How to position yourself for this AI governance job
Strong candidates emphasize experience translating policy into operational controls, working across legal, compliance, security, product, and data teams, documenting AI system risks, and supporting governance processes. In your resume and outreach, tie your experience to how OKX would apply NIST AI RMF, ISO/IEC 42001, the EU AI Act, and internal model-risk and privacy practices, and lead with concrete outcomes rather than duties.
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