| Title | Privacy Operations Specialist |
|---|---|
| Department | [Privacy / Legal Operations / Compliance] |
| Reports to | [Privacy Operations Manager / Privacy Program Manager / Director of Privacy] |
| Location | [Remote / Hybrid / On-site and location] |
| Employment type | [Full-time / Part-time / Contract] |
| Salary | [Good-faith salary range and material benefits] |
Position overview
[Company] is hiring a Privacy Operations Specialist to run and improve the day-to-day processes that support our privacy program. You will coordinate [individual-rights requests, privacy assessments, processing records, vendor reviews, incidents and privacy tooling] while maintaining clear deadlines, documentation and escalation.
This role works across Privacy, Legal, Security, IT, Data, Product, Customer Support and business operations. The successful candidate will combine disciplined case management with the judgment to recognize when a matter requires specialist or legal review.
Key responsibilities
- Manage privacy intake and route matters to the correct owner.
- Coordinate data-subject or consumer-rights requests from verification through response.
- Administer privacy assessment workflows and gather required information.
- Maintain data inventories, records of processing and supporting evidence.
- Coordinate vendor privacy intake and follow-up.
- Maintain procedures, service levels, templates and knowledge resources.
- Administer or support [privacy-management platform and related tools].
- Track exceptions, escalations, overdue actions and remediation.
- Produce metrics on volume, cycle time, quality and program health.
- Identify responsible opportunities for workflow automation and improvement.
Required qualifications
- [One to four] years in privacy operations, legal operations, compliance coordination, customer operations, project coordination, records management or a related field.
- Experience managing cases, requests or workflows with defined deadlines.
- Strong documentation, organization and stakeholder communication.
- Ability to apply procedures while recognizing exceptions and material risk.
- Working knowledge of privacy principles or the ability to demonstrate focused study and relevant project experience.
Preferred certifications
CIPM, CIPP or progress toward a relevant credential.
Preferred experience
- Experience with individual-rights requests, privacy assessments or data inventories.
- Familiarity with [GDPR / CCPA and CPRA / applicable sector rules].
- Experience with [OneTrust / TrustArc / Securiti / Jira / ServiceNow / other tools].
- Experience producing operational dashboards or quality reviews.
Technical knowledge
GDPR, CCPA / CPRA, ISO/IEC 27701, privacy impact assessments, data mapping, records of processing.
Essential competencies
Analysis, documentation, judgment, cross-functional collaboration, and clear communication of privacy risk.
Success in the first year
- Requests and assessments meet applicable deadlines and quality standards.
- Intake, ownership and escalation are clear to business partners.
- Program records are complete, consistent and audit-ready.
- Reporting reveals bottlenecks and drives measurable improvements.
- Automation improves reliability without removing necessary human review.
About [Company]
[Two or three sentences about your organization, the maturity of your program, and what the first year looks like. Candidates in this field respond to honesty about whether they are joining a build or an established function.]
Post this role on GRC Careers
Reach professionals who specialize in privacy program operations and workflow rather than hoping they find you in a general feed. A person reviews every posting before it goes live, usually within one business day.
See how others are hiring
Review open Privacy jobs to benchmark scope, level, and posted pay before you publish yours.
Stay close to the market
Job alerts
Get new Privacy jobs sent to you as they post.
Newsletter
Hiring trends, salary signals, and new templates from GRC Careers.
Frequently asked questions
What does a Privacy Operations Specialist do?
A Privacy Operations Specialist runs the processes behind the privacy program: routing privacy intake, coordinating individual-rights requests from verification to response, administering assessment workflows, keeping data inventories and records of processing current, and following up on vendor privacy reviews.
How fast do rights requests have to be answered?
It depends on the law. Under Article 12 of the GDPR, the organization must respond without undue delay and within one month of receiving the request, extendable by two further months for complex or numerous requests. Other laws set their own deadlines, so the role tracks each one.
What tools does the role use?
Most teams use a privacy-management platform or a ticketing system to run requests and assessments. The template leaves the tool list as an editable field so you can name the ones you use.
Who does a Privacy Operations Specialist report to?
Typically a Privacy Operations Manager, a Privacy Program Manager or a Director of Privacy.