Customer Risk Review Analyst

justify; span 10pt; font-family: helvetica, arial, sans-serif; This is Adyen

justify; span 400; font-size: 10pt; font-family: helvetica, arial, sans-serif; Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H and M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

justify; span 400; font-size: 10pt; font-family: helvetica, arial, sans-serif; For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

justify; span 10pt; font-family: helvetica, arial, sans-serif; The Role

justify; span 10pt; font-family: helvetica, arial, sans-serif; Our Customer Risk Review team is seeking an experienced CDD Risk Analyst who brings 3–6+ years of payments or financial industry experience and Financial Economic Crimes. The candidate must have a strong risk-driven mindset, exceptional professional judgment, and the ability to conduct holistic risk assessments. Whether conducting a scheduled review for a global enterprise or responding to real-time adverse media and scheme violations, you are someone who does not wait for step-by-step playbooks, you proactively create direction, conclude on integrity risks, risk appetite, mitigating factors and execute action plans end-to-end. We work with high energy, positive mindset and intentional attitude, ensuring we do our best daily.

justify; span 10pt; font-family: helvetica, arial, sans-serif; What You Will Do

justify; 10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Lead end-to-end CDD and EDD reviews for high-risk or complex merchant portfolios, ensuring strict adherence to quality standards, SLAs, and global regulatory policies.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Drive rapid-response investigations into real-time adverse events, transaction anomalies, and financial crime triggers to mitigate integrity risks.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Engage directly with customers to request, verify, and update essential documentation and static data.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Provide expert advisory to merchants on due diligence requirements, efficiently resolving escalations and clarifying regulatory expectations.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Harmonize review frameworks and risk-scoring models alongside regional and global risk teams to ensure consistent risk evaluation.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Spearhead process improvements to scale risk operations and enhance detection capabilities.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Mentor and upskill junior analysts on complex risk assessment techniques and best practices.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Apply professional judgment to evaluate non-binary risks, balancing business growth with robust risk mitigation.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Assess multidisciplinary risks spanning Card Scheme/LPM violations, AML, Sanctions, Anti-Terrorist Financing, and Fraud.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Synthesize complex risk triggers (e.g., intricate ownership, shifting business models) into clear, actionable, and enforceable risk decisions.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Execute investigations autonomously, establishing methodologies and gathering multi-source data to manage high-stakes risk outcomes.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Partner with cross-functional stakeholders (Commercial, Legal, Compliance, Tech) to align on risk decisions and articulate financial crime concepts clearly.

justify; span 10pt; font-family: helvetica, arial, sans-serif; Why is this Role Unique?

justify; span 10pt; font-family: helvetica, arial, sans-serif; This is not a tick-box compliance or routine front-line role. As a Risk Review analyst, you operate at the strategic center of Adyen’s regulatory risk operations.

justify; span 10pt; font-family: helvetica, arial, sans-serif; You will be a gatekeeper, identifying, assessing, looking for mitigating measures and helping business and senior management in the customer decision making process. You will manage your periodic risk cycles, while maintaining the investigative agility to handle high-stakes trigger events. You will have direct autonomy to influence how we scale risk operations, refine review frameworks, and safeguard Adyen s regulatory license globally.

justify; span 10pt; font-family: helvetica, arial, sans-serif; Who You Are

justify; 10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; 3–6+ years of hands-on experience in complex KYC/CDD, EDD, financial economic crime (FEC) investigations, or risk management within payments, fintech, or global banking.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Risk-Based Mindset: You apply diligent professional judgment to evaluate broader business models, product integrations, and holistic risk exposure.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Mastery over Ambiguity: Comfortable operating with incomplete data, contradictory signals, and evolving regulatory expectations.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Deep Domain Expertise: Solid understanding of global AML/CTF, sanctions, card scheme rules, LPM frameworks, and account misconfiguration risks.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Self-Driven and Proactive: You don t wait for direction, you identify emerging risk patterns, define the review strategy, align stakeholders, and drive solutions to completion.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; Decisive and Articulate: Excellent written and verbal communication skills; able to make defensible, hard calls under pressure and defend them to internal leadership and regulators.
10pt; font-family: helvetica, arial, sans-serif; span 10pt; font-family: helvetica, arial, sans-serif; ACAMS or Financial Economic Crimes related certifications are a plus.

justify; span 10pt; font-family: helvetica, arial, sans-serif; Our Diversity, Equity and Inclusion commitments

justify; span 400; font-size: 10pt; font-family: helvetica, arial, sans-serif; Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

justify; span 400; font-size: 10pt; font-family: helvetica, arial, sans-serif; Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

justify; span 10pt; font-family: helvetica, arial, sans-serif; What’s next?

justify; span 10pt; font-family: helvetica, arial, sans-serif; span 400; Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. a span 400; Learn more about our hiring process here span 400;. Don’t be afraid to let us know if you need more flexibility.

justify; span 10pt; font-family: helvetica, arial, sans-serif; This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

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