KYC Investigator - Ongoing Due Diligence

Mercury is the fintech startups use for banking* and all their financial workflows. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Ongoing Due Diligence (ODD) team to help us out. We are seeking a detail-oriented and experienced individual with a background in either risk, banking, compliance, AML, fraud or regulatory to assist our ODD team. In this role, you will be responsible for conducting thorough reviews of existing accounts to ensure compliance with regulatory requirements and providing support for our BPO partners.

em *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

As part of the journey, we would expect you to:

Conduct KYC Refresh and/or Enhanced Due Diligence Reviews as needed
Identify opportunities to reduce unnecessary volumes through trends and themes associated to reviews conducted
Support our BPO partners with escalations tied to various review types tied to CIP, CDD and EDD
Communicate effectively with various stakeholders and customers
After account review, document rationale to maintain or exit decisions on customer accounts
Identify and escalate any potential issues or concerns to management
Maintain accurate and up-to-date records of all reviews conducted

Some things that might make you successful in a role like this:

Have a strong understanding of regulatory requirements
Be a highly motivated self-starter, comfortable working within a fast paced environment
Work efficiently and independently, but know when to ask for help
Enjoy and have experience working autonomously in a queue based role, understanding how to prioritize your work and keep an organized, clean inbox and queue
Place an emphasis on quality - paying very close attention to detail to keep bad actors out and ensure we’re letting good customers in
Have great critical thinking skills and enjoy problem solving
Have great written communication skills

Mercury values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

# -JD1

Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following strong:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:

span $85,500 span span $96,200 USD

US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:

span $77,000 span span $86,600 USD

Canadian employees (any location):

span $80,800 span span $90,900 CAD