Examiner – Payment Networks Supervision (Capital One / Global Payment Networks)

Company Federal Reserve Bank of Richmond When you join the Federal Reserve, the nation's central bank, you’ll play a key role, collaborating with a dynamic team of mission-driven professionals to strengthen and protect our economy and our communities. Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth, along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a work environment where you can truly find balance. About the Opportunity The Federal Reserve Bank of Richmond is seeking an experienced payments professional to join the Dedicated Supervisory Team (DST) responsible for the consolidated supervision of Capital One Financial Corporation, with a specific focus on Capital One's global payment network businesses (Discover, PULSE, and Diners Club International). This is a unique opportunity to bring deep, practitioner-level knowledge of the credit and debit card industry into a supervisory role with direct influence on the safety and soundness of an important payment network serving millions of Americans and people from around the world. The successful candidate will be an integral part of the DST, reporting to the Deputy Central Point of Contact (DCPC) for Capital One and will work closely with the Central Point of Contact (CPC), fellow examiners, and interdisciplinary subject matter experts across the Federal Reserve System. What You Will Do Lead or participate in examinations assessing the effectiveness of the payment network's risk management framework and internal controls, ensuring safe and sound operations and compliance with applicable laws and regulations. Conduct ongoing monitoring of board and senior management committee packages, MIS, and other reporting to understand and evaluate the business lines and identify risks associated with the business lines activities Lead external meetings with the supervised firm’s senior management to discuss and evaluate risks and trends affecting the payment network and share conclusions. Work both independently and collaboratively within the DST to plan, execute, and report on supervisory activities related to the payment network. Monitor, evaluate, and document the remediation status of any applicable enforcement actions and supervisory findings related to the payment network, escalating issues to the DCPC/CPC and broader supervisory team as warranted. Identify, assess, and communicate both known and emerging risks and trends affecting Capital One and the broader payments ecosystem, including network competitors, participants, and infrastructure. Demonstrate well-reasoned judgement in decision making and clearly communicate conclusions to senior management of the supervised firm and internal stakeholders. This includes preparing presentations for Reserve Bank management on examination conclusions, supervisory issues, emerging risks, or specific topics of interest. Build and maintain effective working relationships with key stakeholders, including Capital One management, DST colleagues, System partners, and other domestic and international regulatory agencies as appropriate. Support the DCPC in coordinating supervisory strategy, resource planning, and reporting related to payment network oversight. What We're Looking For Required: Qualified candidates will have industry experience and working knowledge of the credit and debit card industry, gained through a risk, compliance, audit, or assurance role at a major U.S. payment network (e.g., Visa, Mastercard, American Express, Discover, or a major debit network such as PULSE, STAR, NYCE, etc.). Senior level candidates will have 5 to 9 years of this experience, while Advanced level candidates will have 9+ years of this experience and deeper subject-matter expertise. Strong understanding of payment network operations, risk management practices, governance structures, and the regulatory landscape applicable to credit and debit card networks. Ability to analyze complex information, exercise sound judgment, and communicate conclusions clearly to senior stakeholders, both written and verbal. Excellent written and verbal communication abilities with strong problem solving and analytical skills with the ability to analyze large amounts of information, enable sound decision-making and create meaningful change. Willingness and ability to work independently while contributing effectively as part of a broader supervisory team. Willingness to pursue and maintain Federal Reserve examiner commissioning, including required training and examination. Up to 25% travel may be required and will vary depending on the location of the successful candidate. Bachelor’s degree in relevant field is required. Graduate degrees and/or relevant professional certifications encouraged. Preferred / Also Considered: Experience in a risk, compliance, or assurance capacity at a major network participant, such as a merchant acquirer, processor, or acquiring bank. Existing Federal Reserve (or other federal banking agency) examiner commission. Familiarity with Federal Reserve supervisory frameworks, enforcement action processes, and regulatory reporting expectations. PCI Security Standards Council certifications: QSA (Qualified Security Assessor) or ISA (Internal Security Assessor) certified. Conflicts of Interest: Applicants must not have any current financial, employment, or other relationships with Capital One Financial Corporation or its subsidiaries (including Discover, PULSE, or Diners Club International) that would create an actual or perceived conflict of interest. Candidates will be required to disclose prior employment, financial hol