Credit Risk Oversight Manager

🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London/Cardiff/UK Remote | 💰£79,900 - £95,000 + Incentive Awards tied to your performance + Benefits ✨
Our Credit Oversight team⭐
Our Borrowing (lending) business is growing rapidly across both existing products and with the planned launch of new initiatives. As our lending portfolio grows, our second line of defence Credit Risk Oversight team is growing with it - and we’re looking for a Credit Risk Oversight Manager to join us!
Our Credit Risk Oversight team is crucial in providing support and challenge to our Borrowing teams in the first line of defence to help Monzo grow safely. We’re looking for someone (maybe you?!) with proven experience in consumer credit risk who likes getting into the details and analysing data to deliver independent assurance - and challenge - of credit risk management across the lifecycle.
Ideally you’ll have experience and in-depth knowledge of retail unsecured or small business credit risk strategy within financial services. You’ll have seen first-hand how a credit portfolio performs at different stages of the credit cycle, and have hands-on experience in shaping or overseeing lending strategies. You’ll have a collaborative approach, and be comfortable working across a broad range of stakeholders. You’ll also be someone who likes getting into the details, analysing data and providing constructive challenges.
🔑You’ll play a key role by...
Providing ongoing oversight of credit risk - this includes analysing and understanding the performance of our existing lending products, developing and enhancing monitoring metrics and providing input to relevant committees and forums
Partnering with our first line of defence teams to support credit strategy changes - including new product launches and pilots - ensuring that we deliver magical lending products for our customers while meeting our Risk Appetite
Delivering deep insight, feedback and challenge on our credit strategies - including data-driven analysis and actionable counter-proposals - to support management decision making and shaping better outcomes for our customers
Leading second line assurance work on thematic reviews
Collaborating with our model validation and model development teams to ensure understanding of the models that underpin our credit strategies
Providing credit expertise and input into relevant strategic projects and critical Monzo-wide processes, such as stress-testing and forecasting
Supporting us in maintaining our Credit Risk Framework and making sure it is well embedded within the business
Taking a balanced and proportionate approach to risk management, making sure that managing risks becomes part of everyone at Monzo’s day-to-day role

🤩 We’d love to hear from you if you …
Have a strong background in credit risk management within consumer or small business lending - experience in unsecured product, such as credit cards, loans or overdrafts would be particularly beneficial
Have proven analytical skills, and can use these to interrogate data, build monitoring and look for early indicators of trends
Have hands-on experience and/or understanding of how to use credit risk scorecards and NPV models to develop strategies for making credit decisions
Have a solid technical toolkit; SQL or similar is a must-have, and experience using a data visualisation tool (such as Looker, PowerBI or Tableau) is a plus
Are excited to explore how we can use AI tools to improve our credit and risk management processes
Can convey problems and solutions using clear and simple language, both written and verbal (see Monzo’s tone of voice guide). This is particularly important for communicating complex issues and priorities to non-experts

Have a track record of building and maintaining trusting relationships with stakeholders, while providing effective and respectful challenge
Are passionate about technology, and what we’re doing here at Monzo excites you!

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have e